Contact

Do you have a question?

Simply use our convenient contact form to get in touch with us. Whether you have questions about shipping, items, or orders that you cannot find in the FAQ or our knowledge base - don't hesitate to contact us. We will do our best to respond as quickly as possible, we promise!

You can attach one file; if you have multiple files, please create a ZIP archive.

Do you have a complaint?

We are happy to help you with any questions or problems you may have regarding our products. When contacting us via the contact form, please describe as precisely as possible why you wish to make a complaint. Please also provide the relevant item numbers in question. The more precisely you describe your concern, the faster and more effectively we can help you.

You are also welcome to upload photos to help us better understand the situation. Please do not forget to include your order number so that we can process your request as quickly as possible. You can find the order number either on your order confirmation, on your invoice, or in your account overview under “My orders.”

You can attach one file; if you have multiple files, please create a ZIP archive.

Do you need a sample for one or more items?

If you would like a sample to check before ordering an item, please use the contact form below. This will forward your request directly to the relevant department.

We kindly ask you to provide us with as much detailed information as possible about your planned intended use and the estimated annual requirements and to name the relevant items, specifying the respective item numbers .

Our team will be happy to assist you and will provide you with a sample as soon as possible so that you can personally test the quality and functionality of our products.

You can attach one file; if you have multiple files, please create a ZIP archive.